BloomCONNECT is an AI sales agent, not a scripted chatbot. A chatbot follows a decision tree and hands off when it gets stuck. BloomCONNECT reads free-form messages, qualifies the lead, handles objections, understands photos and voice notes, and books the appointment inside the chat. It works from written instructions about your business rather than a rigid flow.

Any business that sells or books through conversations: high-ticket service providers, clinics and med spas, ecommerce brands, real estate, SaaS, education and coaching, restaurants, local services and social media teams. Deal sizes range from ₱1,500 products to ₱2.5M services.

Most teams are live in about 15 minutes and no code is required. You paste your website, the agent reads your products, pricing and positioning and drafts its own instructions, you pick your channels, test in the playground, then turn it on.

You write plain-language instructions and add FAQs. Pasting your website gives the agent a strong first draft it wrote itself. One-click optimisation then reads your best conversations and rewrites its own instructions to match what actually closes.

You control it. You can re-run the website read whenever your pricing or products change, and edit any instruction directly. Nothing changes silently behind your back.

You write instructions in plain language. There is no flow-chart builder, on purpose: real buyers do not follow branches, and instruction-driven agents handle the messy middle of a sale far better than decision trees.

Yes. The live demo lets you message the agent on WhatsApp, Instagram, Messenger or Telegram, or use the web-chat widget on the page. Push back on price, send a voice note, send a photo, and ask for a slot.

Starter is ₱2,895/mo, Growth ₱7,195/mo and Pro ₱19,295/mo, each including a monthly credit allowance. Enterprise is volume-based. Annual billing gives you two months free. Prices are in Philippine pesos with a USD reference toggle.

Yes, a 14-day free trial with no card required. You can connect a channel and run real conversations during the trial.

Yes. Plan changes take effect at your next billing cycle and cancellation stops future charges while keeping your data available for a 30-day export window.

Higher plans add channels, more AI replies per chat, a larger memory window, more team seats and features such as image and video understanding, appointment booking, web search, Custom Functions, webhooks, API access and BYOK. The pricing page has the full matrix.

We bill in Philippine pesos. USD figures shown on the site are for reference only, converted at an editable rate.

Prices are shown VAT inclusive where applicable. Your invoice from Bloom DevLabs Corp. itemises VAT for your records.

Payment is handled through our configured payment workflow. Card and PayPal options are supported depending on your region; Enterprise customers can arrange invoicing.

A credit is the unit we meter AI and tool use in. One credit costs ₱6.95 at list price, and cheaper in larger top-up packs. Your plan includes a monthly allowance and you can top up any time.

It is per AI thinking cycle, not per message. A single reply that reasons once costs one credit. Tool use such as booking, web search or a Custom Function is one credit per call.

AI responses (one credit per thinking cycle) and AI tool use (booking, web search, Custom Functions, campaign generation, FAQ generation) at one credit per call. WhatsApp Web connections cost 50 credits per month per number. WhatsApp Business API messages are billed at Twilio pass-through with no mark-up.

On Pro and Enterprise you can connect your own Anthropic API key. AI operations then bill to your Anthropic account instead of consuming credits. Channel infrastructure costs still apply. Use the Anthropic spend estimator to compare.

BYOK currently supports Anthropic Claude only, because that is the model family the agent is tuned against for reliability. OpenAI and Gemini are not supported for BYOK today.

WhatsApp Web via QR is 50 credits per month per connected number. WhatsApp Business API messages are 0.05 credits each as a Twilio pass-through, and template messages are passed through at Meta's published rate with no mark-up.

The agent pauses AI replies and alerts you. You can top up instantly with a credit pack or wait for your monthly allowance to refresh. Incoming messages are still received so nothing is lost.

Included monthly credits do not roll over by default on standard plans. Purchased top-up credits do not expire. Enterprise agreements can negotiate rollover.

Yes. When someone comments a keyword on a post or reel, the agent can open a DM automatically and start the conversation, then qualify and book from there.

Yes. You can configure a keyword to send one fixed link, file or PDF, or hand the conversation to the full agent. It is your choice per trigger.

Yes. Ad-to-DM and lead traffic can flow straight into the agent, which qualifies the lead and books the call without a separate landing page.

No. Connecting Instagram and Messenger does not carry a separate connection fee. You pay for AI usage in credits as normal.

Instagram and Messenger require a business or professional account linked to a Facebook Page, which is standard for messaging automation on Meta's platforms.

Yes. Story replies land in the same inbox and the agent can respond and carry the conversation forward.

Yes. The web-chat widget is a small snippet you paste into your site. It shares the same instructions and inbox as your other channels.

Telegram and email are live. iMessage is in development. LINE is not currently supported. Email connects via IMAP, Gmail or Outlook.

Not today. BloomCONNECT is a messaging agent across text channels. Voice calling is not a current feature.

Yes. Every channel feeds one unified inbox with one set of instructions, so your team and the agent work from a single place.

The agent runs on a top-tier model tuned for sales conversations. We benchmarked 13 models on reliability and cost per action; ours matches premium reliability at roughly a quarter of premium cost on flat pricing. Pro users can bring their own Anthropic key.

More than 95 languages, and it detects and replies in the customer's language automatically. It answers in seconds, day or night.

Yes. It handles Taglish and code-switching naturally, which matters for the Philippine market where buyers mix English and Filipino in the same message.

Very. You can control response speed and typing delays so it does not fire back instantly. Many customers report buyers had no idea they were speaking with an AI. Where disclosure is legally required, you can enable it.

Yes. You set typing delays and pacing so replies feel considered rather than robotic, which improves trust and reply rates.

The agent answers from your instructions and FAQ knowledge base, can use real-time web search when enabled, and is tuned to say it will check rather than invent. You review its behaviour in the playground before going live.

Yes. It remembers prior conversations, preferences and follow-ups per contact, with a memory window up to 100k tokens on Pro. A returning buyer does not have to repeat themselves.

No. The agent retrieves only the FAQs relevant to the current message rather than sending everything each time, which keeps replies fast and credit use efficient.

Yes. Automatic follow-ups nudge quiet conversations on a schedule you set, which is where a large share of closed deals actually come from.

Incoming, outgoing and combined campaigns. Incoming handles inbound conversations; outgoing runs outreach and sequences; combined does both. Availability depends on your plan.

You can run outbound sequences on Growth and above. Keep to lists you have permission to contact and warm numbers gradually; cold blasting risks channel bans and breaches messaging rules.

Yes. Import contacts, tag them and build lists. Contacts are unlimited on every plan, and tagging is available from Growth.

Instructions are set per account and can be refined per campaign, so you keep one consistent voice while tuning behaviour for a specific push.

Yes. Human takeover lets any team member step in mid-conversation, and hand back to the agent afterwards. The full thread stays in one place.

Yes. You can set active hours per channel so the agent only replies when you want it to, or let it run around the clock.

Voice notes are understood on every plan. Image understanding is on Growth and above; video and document understanding are on Pro. So a customer can send a photo, a voice note or a PDF and the agent works with it.

Yes. The agent can send images and media in its replies, for example a floor plan, a price list or a product photo.

Yes. With image understanding it can match a customer's photo to items in your connected catalogue and answer on price, sizing and availability.

Yes, both connect natively, and you can also wire other stores via webhooks, Zapier, Make or n8n.

Yes. Native connectors cover Zapier, Make, n8n, GoHighLevel, Intercom, Tidio and Zendesk, plus webhooks and a REST API for anything else.

Custom Functions let the agent call your own APIs mid-conversation, for example to check live stock, create a booking in your system, or fetch an order status. Available on Pro.

Around 20 event types, covering messages, contacts, campaigns, appointments and more, with HMAC signing and automatic retries. The developers page has the full list.

Yes. There is a full REST API with 40+ resources and three authentication methods. Documentation lives at docs.connect.bybloomlabs.com/v2/.

Yes. Connect Claude, ChatGPT or Cursor to mcp.connect.bybloomlabs.com with an API key, and your assistant can create contacts, send messages, run campaigns and read analytics.

Yes. When the agent spots a buying signal it offers real slots and books the appointment inside the conversation, with no links or forms to lose people to.

Yes. It connects to Google Calendar so bookings land on the right calendar and availability reflects your real schedule.

You set working hours, slot length and buffers between appointments, and the agent only offers times that fit those rules.

Yes. You can connect multiple calendars for different staff, rooms or locations, and route bookings to the right one.

Yes. It sends confirmations and reminders in the chat, which measurably reduces no-shows compared with email-only reminders.

Yes. We ship regularly; the changelog lists recent releases tagged New, Improved and Fixed, with an RSS feed you can subscribe to.

Feature requests go through support and are triaged publicly on the changelog. If something is blocking you, email connect.support@bybloomlabs.com.

The AI handles most questions instantly in the demo. Email support replies within one business day, and Enterprise customers get priority support and a named contact.

Yes. Guided onboarding is included, and Enterprise plans add hands-on setup assistance.

On dedicated servers in the EU (Germany). Messages, contacts, campaigns, appointments, files and backups all remain in the EU. Some AI providers operate outside the EU under Standard Contractual Clauses.